Mortgage Case Manager / Administrator

About the Role

A fantastic opportunity has arisen for an experienced Mortgage Case Manager / Administrator to join our growing team at our Head Office in Chorley. As we embark on the next exciting phase of our expansion, we are looking for a proactive and detail-oriented professional with prior mortgage experience to provide vital administrative support to our advisers.

This is a full-time, permanent position ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding service within the financial services sector.

Key Responsibilities

• Create and maintain accurate client records.
• Provide dedicated and comprehensive administrative support to mortgage advisers.
• Liaise with lenders and solicitors to obtain and update case progress.
• Regularly update clients and introducers on case status.
• Ensure that all new business is processed efficiently and in a timely manner.

Required Skills and Experience

• Previous experience in a mortgage administration or case management role is essential.
• Excellent attention to detail and a methodical approach to work.
• Strong written and verbal communication skills to interact professionally with clients, advisers, solicitors, and lenders.
• Tech-savvy; you’re comfortable navigating modern systems and digital platforms, and particularly proficient using Word and Excel

Benefits

• Competitive salary based on experience.
• Company pension scheme.
• Free on-site parking.
• Financial support for industry qualifications and continued professional development.

If you are an experienced mortgage administrator looking for a new challenge within a supportive and ambitious business, we’d love to hear from you!

Get in touch today for a no-obligation confidential chat.

Call Shaun on 01257 226654
Email: careers@m-ex.co.uk